TERMS AND CONDITIONS
CUSTOMER SERVICE
​Customer service is at the heart of our mission at Aliacura. As a leading supplier of cosmetic ingredients, we always have your needs and satisfaction in mind.
Our dedicated team is here to assist you throughout your journey - from product selection to order processing and beyond. We understand the importance of high-quality ingredients for your formulations and strive to provide excellence in every aspect of our service.
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Rely on us for fast help, personalised advice and reliable support, because we want to be your trusted partner for premium cosmetic raw materials. Your success is our success, and we are here to ensure that your experience with Aliacura is smooth and rewarding.
PRIVACY AND SECURITY
At Aliacura, we value your privacy and are committed to ensuring the security of your personal information. When you browse our website, you can be assured that any information collected will be kept strictly confidential and used solely for the purpose of providing a smooth shopping experience.
We use state-of-the-art encryption and security measures to protect your data from unauthorised access. Your trust is of paramount importance to us and we never share your information with third parties without your explicit consent.
By visiting our website, you agree to our privacy and security policy. If you have any concerns or questions, please do not hesitate to contact us. Your satisfaction and security are our top priority.
WHOLESALE PURCHASES
If you are interested in wholesale purchases, we invite you to explore our premium range of natural cosmetics and cosmetic ingredients. To discuss bulk orders and exclusive offers, please contact our dedicated Sales and Marketing Manager, Mr Loay Alshammary, by email at loay.alshammary@aliacura.de. We look forward to establishing a mutually beneficial business relationship with you.
PAYMENT METHODS
PayPal (credit card, direct debit, bank transfer) If you select this payment method, you will be redirected to PayPal in the next step. Once the required data has been entered there, you will automatically be taken back to this shop to complete the order. Against prepayment Please check your details (address/email address) again for correctness and completeness. When transferring the invoice amount, please state your name and the order number under reason for payment. The goods will be dispatched after receipt of payment.
Bank Account Details:
Sparkasse Neustadt a.d. Aisch
IBAN: DE73 7625 1020 0221 4161 42
​BIC/SWIFT-Code: BYLADEM1NEA